November 2023 FPP

Reflecting on 2023	4
S*** You Should Know	5
I am thankful	6
Chlorine shake-up! Regulation updates for commercial spas	9
Managing customer's expectations	14
FSPA members on PSN Top 50	16
Designing splash pads for inclusion	17
GPS - Global Positioning System	20
Thank you, 2023 state Board of Directors	26
Chapter News	27
Calendar	40

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